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Cannot activate discovery+

Seanjames2020 — Thu, 21 Sep 2023 11:50:36 GMT

Hello,I have received emails asking me to activate my discovery+ account but am unable to. It just keeps redirecting me to Mybt page.

any help would be appreciated

Re: Cannot activate discovery+

imjolly — Thu, 21 Sep 2023 12:12:35 GMT

do you have more than 1 BTID?

Re: Cannot activate discovery+

DarrenDev — Thu, 21 Sep 2023 13:22:28 GMT

If you don't see the option to activate in MyBT, and the other activation flow tells you to use MyBT, and *you still have a sport subscription* then email me at tv.apps@bt.com providing your BT ID, BT account number, and if you're an EE subscriber, your mobile number too.

Re: Cannot activate discovery+

Seanjames2020 — Fri, 22 Sep 2023 11:32:18 GMT

Hi, I have emailed the details

thankyou