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TNT Sport not working on discovery +

mjconstable89 — Mon, 16 Oct 2023 07:41:22 GMT

Hi,

TNT sports and discovery + content not working. I’ve activated it. But it’s saying I have no active subscriptions.
tried numerous times. Plus logging in and out of the discovery + app.

Re: TNT Sport not working on discovery +

DarrenDev — Mon, 16 Oct 2023 07:45:14 GMT

When you say you've activated it, what do you mean?
If you watch the relevant video at www.bt.com/activate do you remember going through ALL those steps? Specifically the bit where it takes you to the discovery+ web site to create an account?

Re: TNT Sport not working on discovery +

mjconstable89 — Mon, 16 Oct 2023 07:58:31 GMT

Through the old app it said to activate tnt Sport on discovery click here. Set up an account with them through the link provided. Followed the instructions on the video.
it says active when I go to the manage your stuff section but then nothing is working

Re: TNT Sport not working on discovery +

DarrenDev — Mon, 16 Oct 2023 08:19:26 GMT

Send me an email at tv.apps@bt.com - include your BT ID and BT account number.