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Activated TNT Sports still failing on Discovery+

Macmedia — Tue, 17 Oct 2023 11:51:58 GMT

I've followed links galore between My BT and Discovery Plus, back and forth and a new Discovery account, just trying to watch sport on the new TNT element of Discovery+ . Every time I keep getting the message Upgrade your pass to start watching! How is My BT linking my old free BT Sports, the now activated TNT Sports, to my new Discovery+ account so I get it for free? @DarrenDev

Re: Activated TNT Sports still failing on Discovery+

DarrenDev — Tue, 17 Oct 2023 11:56:51 GMT

Follow the process at www.bt.com/sport/activate-discovery-plus

Re: Activated TNT Sports still failing on Discovery+

Macmedia — Tue, 17 Oct 2023 12:07:44 GMT

I've been through that link thanks Darren. I'm in a bit of a circular current now.

Re: Activated TNT Sports still failing on Discovery+

DarrenDev — Tue, 17 Oct 2023 12:09:24 GMT

There's no circular link anymore - the link I provided will never take you to MyBT.
It'll either activate successfully, or tell you why you can't activate. Which is it showing?

Re: Activated TNT Sports still failing on Discovery+

Macmedia — Tue, 17 Oct 2023 12:16:38 GMT

It confirms/highlights that," You've already activated"

Re: Activated TNT Sports still failing on Discovery+

DarrenDev — Tue, 17 Oct 2023 12:25:03 GMT

Your account was activated on December 13th 2022. Is this likely to have been you? For privacy reasons I cannot see what email address was used for the activation, but our experience so far shows that accounts activated that long ago are mostly stolen (i.e. someone used your username and password to activate it).
I've cancelled the activation. Please use that same link to activate again. When it redirects you to the discovery+ site, use the "Sign in" link in the top right corner to associate your subscription with the discovery+ account you've already created.

Re: Activated TNT Sports still failing on Discovery+

BrianKinrade — Tue, 17 Oct 2023 12:41:44 GMT

Hi, I am having the same issue. I have created an account on discovery+ with the email address that I use for BT sport and broadband but when I try to watch TNT sports I am told to update my membership. Please can you help?

Re: Activated TNT Sports still failing on Discovery+

DarrenDev — Tue, 17 Oct 2023 12:53:09 GMT

Yours was activated on September 20th @BrianKinrade
I've cancelled it now. See my message above to activate again and associate your existing login.

Re: Activated TNT Sports still failing on Discovery+

BrianKinrade — Tue, 17 Oct 2023 12:58:46 GMT

Thank you very much. All working now!

Re: Activated TNT Sports still failing on Discovery+

Macmedia — Tue, 17 Oct 2023 13:05:54 GMT

Thanks Darren, its now working via Discovery+ online 😊. I'll also download and try via the iPad App later.

Re: Activated TNT Sports still failing on Discovery+

JeremyForget — Wed, 18 Oct 2023 14:19:51 GMT

Hi @DarrenDev , I'm experiencing the same issues as well. Could you please look into my account?
Thanks,
Jeremy

Re: Activated TNT Sports still failing on Discovery+

DarrenDev — Wed, 18 Oct 2023 14:21:39 GMT

Please follow the instructions here:
https://community.bt.com/t5/TNT-Sports-on-TV-Online-player/Trouble-activating-discovery-Read-this-first/td-p/2320856

Re: Activated TNT Sports still failing on Discovery+

theicemario — Sat, 20 Jan 2024 16:49:07 GMT

Hi @DarrenDev I’ve got the same issue. My account’s activated and I could use discovery+ up until a few weeks ago, now I just get prompted to purchase a pass. Could you please deactivate my account?