EE TV Web Player error

fiddlesticks01 — Sat, 11 May 2024 12:20:26 GMT

I've just downloaded the EE Web Player for Windows (after a message on the old BT web player program said it's now been replaced by the EE program).

So now if I go here https://player.ee.co.uk/#/livetv/watchlive when select some live sport it opens the EE program but I get this error:

You've reached your device limit You have reached the limit on the number of devices you have registered for playback. (WP933)

Apart from my BT Youview box I only have the EE TV android app for watching TNT sport so I don't know why it would think I'm registered on too many devices. Is there a list of my devices somewhere I can check/edit or some other solution please.

Re: EE TV Web Player error

JohnC2 — Sat, 11 May 2024 14:27:24 GMT

Hi @fiddlesticks01, check out: Managing your device on the EE TV App | BT Help and you should find the devices already registered.

Cheers

John

Re: EE TV Web Player error

fiddlesticks01 — Sat, 11 May 2024 14:41:48 GMT

Hi John, cheers for the quick reply - it's sorted the issue. Many thanks.

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EE TV Web Player error

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