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no satellite signal re TNT sports channels

gamat — Wed, 21 Aug 2024 09:48:04 GMT

why am I getting a no satellite signal re TNT sports channels - all other channels are fine and I never had this problem before with BT Sports or TNT Sports

Re: no satellite signal re TNT sports channels

Popeye13_Official — Wed, 21 Aug 2024 12:12:22 GMT

Which Sky box are you using?

With it turned on, try pulling the power for 20-30seconds and plug back in, let it restart and see if its now working.

Re: no satellite signal re TNT sports channels

gamat — Fri, 23 Aug 2024 09:33:18 GMT

Thanks for the suggestion but it hasn't worked.

Re: no satellite signal re TNT sports channels

imjolly — Fri, 23 Aug 2024 09:41:47 GMT

who do you pay for your BT/TNT sports - BT or SKY?

Re: no satellite signal re TNT sports channels

gamat — Fri, 23 Aug 2024 09:43:17 GMT

Re: no satellite signal re TNT sports channels

Anonymous — Fri, 23 Aug 2024 12:21:45 GMT

@gamat

There was an issue affecting the HD versions that has now been fixed, you need to unplug your Sky box for at least 5 minutes before restarting and checking the TNT Sports channels are back to normal.

The SD channels have moved transponder recently, but the Sky box should have handled that change without issue.

If it isn’t either of the above, then it is a potential dish misalignment and will need a Sky engineer visit.

Re: no satellite signal re TNT sports channels

gamat — Fri, 23 Aug 2024 15:52:08 GMT

Thanks - tried that but no success.

Re: no satellite signal re TNT sports channels

Anonymous — Fri, 23 Aug 2024 15:57:41 GMT

Then you need to get a Sky engineer out to check dish alignment etc.

Re: no satellite signal re TNT sports channels

Popeye13_Official — Fri, 23 Aug 2024 18:35:15 GMT

Again, its important to know which Sky box you're using? (White Sky+ box / Black SkyHD box / SkyQ box)

Re: no satellite signal re TNT sports channels

gamat — Fri, 23 Aug 2024 18:53:42 GMT

Black Sky HD box

Re: no satellite signal re TNT sports channels

Popeye13_Official — Fri, 23 Aug 2024 19:06:07 GMT

And tuning to Ch.410, Ch.411, Ch.417 and Ch.421 gets you a no signal warning?

If you try Ch.868, what do you get?

Also, do you have TNT Sports HD or TNT Sports SD?

Are you able to view BBC One HD on Ch.101?

Re: no satellite signal re TNT sports channels

gamat — Sat, 24 Aug 2024 09:29:13 GMT

Yes

Same message or sometimes scrambled screen

Don't know

Yes

Re: no satellite signal re TNT sports channels

Popeye13_Official — Sat, 24 Aug 2024 12:12:28 GMT

One final question:
Do you have any other signal issues on any other channel?

Re: no satellite signal re TNT sports channels

gamat — Sat, 24 Aug 2024 12:17:55 GMT

No, all's fine.

Re: no satellite signal re TNT sports channels

Popeye13_Official — Sat, 24 Aug 2024 12:20:30 GMT

Your only option then is to contact Sky and report a fault with your dish/box and arrange a visit from an installer to check your kit. Its possible your dish needs rechecking.

Im sorry i can't be of more help.

Re: no satellite signal re TNT sports channels

gamat — Sat, 24 Aug 2024 12:28:54 GMT

Thanks for trying - greatly appreciated.