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Manchester City V Feyenoord not listed

markgat — Tue, 26 Nov 2024 08:52:17 GMT

The match between Manchester City and Feyenoord in the E.U.F.A. Champions League does not seem to be showing on TNT Sport. I have also had a look on Discovery+ but can't see it listed there either.

On the TV listings it states that the game is being shown on Amazon Prime and no mention of TNT Sports? As TNT Sports claim live coverage of every EUFA Champions League match will be shown, what am I missing?

It's probably just me, but I just can't find it!

Re: Manchester City V Feyenoord not listed

iniltous — Tue, 26 Nov 2024 09:13:27 GMT

AFAIK , they don’t claim coverage of every Champions League match ( or not live coverage ) , this season Amazon have some games , the previous CL rounds this season were the same , presumably you didn’t notice if your ‘club’ were not playing in the game Amazon were covering .

Re: Manchester City V Feyenoord not listed

markgat — Tue, 26 Nov 2024 09:22:51 GMT

Thanks for the answer, but they do claim to show all games!

If I look at my Your TV and Sports page it states my package includes...

All 4 TNT Sports channels
Live coverage of every UEFA Champions League and Europa League match. Exclusive Premier League games, Gallagher Premiership Rugby, MotoGP, UFC, Boxing, WWE and more
discovery+ Premium, Eurosport 1 & 2
Includes a recordable TV box, watch up to 94 free-to-air channels including 16 in HD and AMC – exclusive to EE

Re: Manchester City V Feyenoord not listed

gomezz — Tue, 26 Nov 2024 09:38:54 GMT

When did you take that package out? The new agreements only started from this season with Prime have one game per round.

Re: Manchester City V Feyenoord not listed

markgat — Tue, 26 Nov 2024 09:46:24 GMT

I have had the TV and sports package for many years. The last time I renewed the contract would have been Oct/Nov 2023.
As you can see from my last post it clearly states that my package includes Live coverage of every UEFA League game!

Re: Manchester City V Feyenoord not listed

Anonymous — Tue, 26 Nov 2024 10:21:02 GMT

@markgat

I'm sure that if you check the T&Cs of your contract, it will state that content can change.

Re: Manchester City V Feyenoord not listed

markgat — Tue, 26 Nov 2024 10:39:16 GMT

I'm sure you are right. You agree a 24 month contract, and then it changes. The only reason I subscribe to the sports is for the odd football match and the wrestling for my kids. I can't watch all the games I was promised and the wrestling is going to Netflix. Shame I can't just change the conditions of the contract when I want!

Re: Manchester City V Feyenoord not listed

zulu17 — Wed, 27 Nov 2024 11:35:51 GMT

Hi @markgat

It does seem you are being presnted with out of date information

Can i ask where you are viewing "my Your TV and Sports page " which lists inaccurate details.

Is it from MyBT and if so is it from accessing MYBT from a web browser or an IOS or Android app.

Also if you access MyBT via a different method (eg an app if you were using web browser before) are you presented with the same information.

Re: Manchester City V Feyenoord not listed

markgat — Wed, 27 Nov 2024 11:52:35 GMT

Hi @zulu17
I am accessing MYBT from a web browser on a PC. I log into MYBT - your products (manage) - TV and sport (manage). The details of my account are posted on the Your TV and sport page.
I have just tried going through the mobile app, but when I try to manage TNT sports it seems to lead me to "secureorder.bt.com". As I am not planning on renewing the sports at the end of my contract I certainly don't want to go down that route!

Re: Manchester City V Feyenoord not listed

zulu17 — Thu, 28 Nov 2024 10:14:52 GMT

@markgat thanks for trying. Reason I asked is that i see different description depending upon how I access MyBt.

Re: Manchester City V Feyenoord not listed

markgat — Thu, 28 Nov 2024 17:13:08 GMT

I guess it's just one of those things!
BT are no better or worse than any large corporation. We sign a contract, they change the conditions and we just have to grin and bear it until the contract ends!
I do feel that a company who deals in communication should at least be able to communicate the correct information to its customers, but what do I know and what do they care!

Re: Manchester City V Feyenoord not listed

NigelB72 — Thu, 28 Nov 2024 19:34:57 GMT

@markgat TNT lost exclusive rights this season and now share with Prime and highlights are on BBC. WWE will be leaving in January and moving to Netflix from January.

HBO/Discovery really don't appear to have a cohesive plan on how to handle this whole streaming thing and are now selling broadcast rights to their big shows outside of their own app to increase revenue.