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Can’t get sports channels on downstairs tv

Toptaurus — Sun, 27 Apr 2025 14:37:59 GMT

I can get all channels through my bt box but not the sports channels that I subscribe to. However bt box upstairs works fine. I’ve rebooted hub and the bt box downstairs but still nothing. Any suggestions.

Re: Can’t get sports channels on downstairs tv

Brucemeister5 — Sun, 27 Apr 2025 17:24:04 GMT

Is this a new subscription or a problem that has just appeared? How is the downstairs box connected to the hub? WiFi, Ethernet or powerline adapters? Have you tried a software update on the downstairs box?

Re: Can’t get sports channels on downstairs tv

Anonymous — Sun, 27 Apr 2025 18:49:40 GMT

Silly question but do you have muti room?

Re: Can’t get sports channels on downstairs tv

Toptaurus — Sun, 27 Apr 2025 19:04:52 GMT

Had the subscription for nearly a year and it’s a wired system upstairs which doesn’t work but a WiFi system upstairs which does work.

Re: Can’t get sports channels on downstairs tv

Toptaurus — Sun, 27 Apr 2025 19:05:46 GMT

No, that’s far too sophisticated for my household

Re: Can’t get sports channels on downstairs tv

imjolly — Sun, 27 Apr 2025 19:25:42 GMT

@Toptaurus

You need multi room subscription to get sports on more than tv

Re: Can’t get sports channels on downstairs tv

Toptaurus — Sun, 27 Apr 2025 20:02:20 GMT

Then I do have this, didn’t know it was called this.

Re: Can’t get sports channels on downstairs tv

Brucemeister5 — Sun, 27 Apr 2025 20:05:21 GMT

Yes, if you’ve got 2 boxes and neither of them are yours, you must have multi room. Have you tried a software update on the downstairs box?

Re: Can’t get sports channels on downstairs tv

Toptaurus — Mon, 28 Apr 2025 15:45:29 GMT

Thanks so much for your suggestions. Had to resort to asking my son to visit to fix the problem. Turns out the box wasn’t pairing. Within 10 minutes it was all sorted.