https://community.bt.com/t5/Bills-Packages/baffled-by-the-returns-label/m-p/2223572#M143613 <P>Hello. I have some equipment to return and have received a bag and a label. Part of the label is a conventional tracked 48 with a barcode and the returns address type of label, but the left hand part shows another barcode, a ref no., with an order date and an instruction to 'lift here to return'.</P><P>As the instruction is to lift here and return, I have assumed that it is a label for me to keep. But when I peeled it off it left such a sticky patch underneath, that I have had to cover it over on the package to be returned.</P><P>Have I misunderstood?? Should I have left it on the package?</P><P>thank you</P> Mon, 28 Mar 2022 17:32:08 GMT Jeff26 2022-03-28T17:32:08Z https://community.bt.com/t5/Bills-Packages/baffled-by-the-returns-label/m-p/2223572#M143613 <P>Hello. I have some equipment to return and have received a bag and a label. Part of the label is a conventional tracked 48 with a barcode and the returns address type of label, but the left hand part shows another barcode, a ref no., with an order date and an instruction to 'lift here to return'.</P><P>As the instruction is to lift here and return, I have assumed that it is a label for me to keep. But when I peeled it off it left such a sticky patch underneath, that I have had to cover it over on the package to be returned.</P><P>Have I misunderstood?? Should I have left it on the package?</P><P>thank you</P> Mon, 28 Mar 2022 17:32:08 GMT https://community.bt.com/t5/Bills-Packages/baffled-by-the-returns-label/m-p/2223572#M143613 Jeff26 2022-03-28T17:32:08Z