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Deadlock

brookes — Thu, 07 Apr 2022 08:28:22 GMT

Has anyone else had the experience of a deadlock letter and how long you have waited for one please? I have been told that I will be sent one within a couple of days but on reading some post on here it seems that is not always the case.

Re: Deadlock

-Richie- — Thu, 07 Apr 2022 08:58:05 GMT

When you reach deadlock, the letter is then wrote with the information needed, then printed and posted, it can take a 7-10 days, if after that time you don't have the letter you can call the number you were provided with the Executive Customer Resolution team, it can be resent if required.

Re: Deadlock

brookes — Thu, 07 Apr 2022 09:14:26 GMT

@-Richie-
Thank you