https://community.bt.com/t5/Bills-Packages/BT-Halo-Return/m-p/2226520#M143993 <P>I want to return 2 Halos that have not worked since I had engineering support to fix my poor internet connections. Despite what the BT website states, there is not currently an option to order a returns bag. I have had this equipment for two or three years and I want to recycle it.</P> Mon, 11 Apr 2022 12:54:20 GMT ElizabethIJ 2022-04-11T12:54:20Z https://community.bt.com/t5/Bills-Packages/BT-Halo-Return/m-p/2226520#M143993 <P>I want to return 2 Halos that have not worked since I had engineering support to fix my poor internet connections. Despite what the BT website states, there is not currently an option to order a returns bag. I have had this equipment for two or three years and I want to recycle it.</P> Mon, 11 Apr 2022 12:54:20 GMT https://community.bt.com/t5/Bills-Packages/BT-Halo-Return/m-p/2226520#M143993 ElizabethIJ 2022-04-11T12:54:20Z https://community.bt.com/t5/Bills-Packages/BT-Halo-Return/m-p/2226543#M143996 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/302153">@ElizabethIJ</a>&nbsp;I can help organise that for you, I'll send you a private message so you can send over your details to the moderation team.&nbsp;</P> <P>Thanks</P> <P>Neil</P> Mon, 11 Apr 2022 14:06:46 GMT https://community.bt.com/t5/Bills-Packages/BT-Halo-Return/m-p/2226543#M143996 NeilO 2022-04-11T14:06:46Z