https://community.bt.com/t5/Bills-Packages/BT-reward-claim/m-p/2226550#M143997 <P>Obviously I'm not the first to ask but few actual answers appear online...having eventually found my way to a page that says I can claim my reward, it gives me a nice green box saying it's ordered and then continues to show it unclaimed. have done this a couple of times.&nbsp; purecard say they haven't received the order. please would someone get in touch?</P><P>thanks</P><P>A</P> Mon, 11 Apr 2022 14:39:03 GMT andrew222 2022-04-11T14:39:03Z https://community.bt.com/t5/Bills-Packages/BT-reward-claim/m-p/2226550#M143997 <P>Obviously I'm not the first to ask but few actual answers appear online...having eventually found my way to a page that says I can claim my reward, it gives me a nice green box saying it's ordered and then continues to show it unclaimed. have done this a couple of times.&nbsp; purecard say they haven't received the order. please would someone get in touch?</P><P>thanks</P><P>A</P> Mon, 11 Apr 2022 14:39:03 GMT https://community.bt.com/t5/Bills-Packages/BT-reward-claim/m-p/2226550#M143997 andrew222 2022-04-11T14:39:03Z https://community.bt.com/t5/Bills-Packages/BT-reward-claim/m-p/2226552#M143998 <P>this is a customer help customer forum and your post does not go to BT</P> <P>try phoning CS 150 or 0800800150 from mobile and they should be able to help you</P> Mon, 11 Apr 2022 14:41:03 GMT https://community.bt.com/t5/Bills-Packages/BT-reward-claim/m-p/2226552#M143998 imjolly 2022-04-11T14:41:03Z