This topic

my bill

farook — Wed, 13 Apr 2022 16:30:33 GMT

how much my bill & exactly for what packages i got pl

Re: my bill

farook — Wed, 13 Apr 2022 16:52:39 GMT

anyone there? i am deaf @81+. email me your full detailed reply: **Edited**

Re: my bill

farook — Wed, 13 Apr 2022 16:37:10 GMT

where is my damned bt reply

Re: my bill

farook — Wed, 13 Apr 2022 16:37:59 GMT

u silent,r u deaf like me

Re: my bill

farook — Wed, 13 Apr 2022 16:39:22 GMT

high time to sack/leave bt if others better

Re: my bill

Carlusha — Wed, 13 Apr 2022 16:42:41 GMT

@farook

I too am deaf and trying to catch up with you, being only 76!

You need to edit that second post and remove your email address as this is an open forum.

Log on to https://www.bt.com/ and select MyBT. You should be able to log into that using your email address and password.

All your bills, both past and current should be in there containing a detailed breakdown of your charges. If you are wondering why the increase then you should have had an email explaining the increase in prices of some of our add-ons which will be increasing by 9.3% from 31 March 2022, in line with the CPI rate of inflation published in January (5.4%) plus 3.9%.

Re: my bill

Carlusha — Wed, 13 Apr 2022 16:47:17 GMT

@farook

5 messages in a few minutes. Amazing. You need to bear in mind this is a customer to customer forum. Those customers answering problems are volunteers but they cannot provide minute by minute support.

You need to relax and trust me, BT is fine for those who are deaf and Deaf.

Re: my bill

farook — Wed, 13 Apr 2022 16:53:17 GMT

so no instant reply from bt. then how do i know bt decided in mnths time to reply to me. will i get emailed replies

Re: my bill

imjolly — Wed, 13 Apr 2022 17:01:43 GMT

@farook

Your posts are not going to BT as this is a customer help customer community forum. Replying to posts on the forum is entirely up to the members who are BT customers not employees