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Reward card

annie111285 — Wed, 13 Apr 2022 18:57:43 GMT

We have recently had broadband set up with bt and we have been told we would receive a reward card, I’m struggling to locate it on out bt account, does anyone have any tips?

Re: Reward card

NeilO — Thu, 14 Apr 2022 08:50:09 GMT

Hi @annie111285 welcome to the community and thanks for posting, have you claimed your reward card on the MyBT website yet?

Thanks

Neil

Re: Reward card

annie111285 — Thu, 14 Apr 2022 09:32:15 GMT

No Neil still no luck yet

Re: Reward card

NeilO — Thu, 14 Apr 2022 10:43:43 GMT

Hi, @annie111285 we'll need to take a look, I'll send you a private message so you can send over your details to the moderation team.

Thanks

Neil