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BT 24 month offer of £24.99 not quite true?

tomrca — Thu, 21 Apr 2022 09:37:21 GMT

i started a BB contract for £24.99 for 24 months which was a nightmare from day 1 when arrangements to connect were completely ignored by whoever does the jobs. eventually a month later it was done.

in the agreement it stated ongoing cost £24.99 despite it only being £21 + pence . my second bill increased to £28.58 due to an annual increase in prices. where did the £24.99 for 2 years go? if there is an annual price increase that affect BT offers this means no one will ever get the offer they advertise on television does it? it's lies and circumvention of honesty,

it appears that a 2year contract of £24.99 didn't even last 1 month. scammers

Re: BT 24 month offer of £24.99 not quite true?

imjolly — Thu, 21 Apr 2022 10:23:46 GMT

as your contract started prior to March then you are subject to the annual increase CPI+3.9% set out in the T&C which you agreed - but maybe like most didn't read

Re: BT 24 month offer of £24.99 not quite true?

tomrca — Thu, 21 Apr 2022 15:17:39 GMT

Whether or not the anyone misreads or overlooks this increase you mention, could you tell me which 24 months does a conned customer receive this offer benefit?

Re: BT 24 month offer of £24.99 not quite true?

-Richie- — Thu, 21 Apr 2022 20:45:48 GMT

If a customer signed up today then it would be the price they agreed to until April 1st 2023 when the annual change is applied, then another increase April 2024