This topic

password

Owltime — Thu, 21 Apr 2022 16:01:16 GMT

is there a change account password (not BT id password)) screen

Re: password

licquorice — Thu, 21 Apr 2022 16:09:27 GMT

If you mean your broadband/phone account, the only access is via your BTid, there is no separate password.

Re: password

NeilO — Thu, 21 Apr 2022 18:59:42 GMT

Hi @Owltime do you mean the account password you're asked when you speak to customer services?

Thanks

Neil

Re: password

Owltime — Thu, 21 Apr 2022 20:03:46 GMT

Yes - that's exactly what I mean! Alan

Re: password

NeilO — Fri, 22 Apr 2022 07:30:28 GMT

@Owltime No, I'm sorry you can't change that password online, if you speak with customer services they can arrange for a password reminder to be posted to you.

Thanks

Neil