This topic

Credit

Dee7 — Mon, 25 Apr 2022 08:40:47 GMT

Hi I’ve recently moved house and left bt. I cancelled my DD. I’ve had an email and checked the account and I’m owed money, how do I get this back ?

Re: Credit

NeilO — Mon, 25 Apr 2022 10:49:21 GMT

Hi @Dee7 thanks for your post, as the direct debit has been cancelled a cheque will be posted to you. Did you give us your new address when you cancelled?

Thanks

Neil

Re: Credit

Dee7 — Mon, 25 Apr 2022 10:51:04 GMT

I think so but not certain. But I have redirected all the post.

thanks for your reply

Re: Credit

NeilO — Mon, 25 Apr 2022 11:10:55 GMT

@Dee7 no problem, the post redirection should ensure you get it then.

Thanks

Neil