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richardlongford — Mon, 25 Apr 2022 16:03:36 GMT

When i go to logon on to my bt account. I use my bt id and password which are correct . I then get the following error displayed.

Can some one assist.

DavidM — Tue, 26 Apr 2022 14:22:19 GMT

Hi @richardlongford and welcome to our community.

Sorry you're having problems viewing your information. Do you get the same error message with different browsers or devices?

Cheers

David

richardlongford — Tue, 26 Apr 2022 14:29:08 GMT

Yes i do. Have tried with edge and ie. Regarding devices have tried on 3 different laptops.

DavidM — Tue, 26 Apr 2022 14:36:14 GMT

Thanks for confirming that @richardlongford . Are all your services connected? Are there any open orders?

Cheers

David