This topic https://community.bt.com/t5/Bills-Packages/Return-Equipment/m-p/2230255#M144523 <P>Try option 1 and they will put you to the correct people.</P> Tue, 03 May 2022 10:13:47 GMT gg30340 2022-05-03T10:13:47Z Return Equipment https://community.bt.com/t5/Bills-Packages/Return-Equipment/m-p/2230240#M144518 <P>Hello.&nbsp; I need another BT returns bag and despite following the online instructions (''if you need another bag'') am not able to request one.&nbsp; Help - thanks!!</P> Tue, 03 May 2022 09:27:01 GMT https://community.bt.com/t5/Bills-Packages/Return-Equipment/m-p/2230240#M144518 kstatha 2022-05-03T09:27:01Z Re: Return Equipment https://community.bt.com/t5/Bills-Packages/Return-Equipment/m-p/2230248#M144520 <P>Call BT Customer Services on 0800.800.150 and ask them to send you one.</P> Tue, 03 May 2022 09:49:34 GMT https://community.bt.com/t5/Bills-Packages/Return-Equipment/m-p/2230248#M144520 gg30340 2022-05-03T09:49:34Z Re: Return Equipment https://community.bt.com/t5/Bills-Packages/Return-Equipment/m-p/2230254#M144522 <P>Have called that number, its not clear which direction to go from the options BT provides....thoughts, thanks?</P> Tue, 03 May 2022 10:07:40 GMT https://community.bt.com/t5/Bills-Packages/Return-Equipment/m-p/2230254#M144522 kstatha 2022-05-03T10:07:40Z Re: Return Equipment https://community.bt.com/t5/Bills-Packages/Return-Equipment/m-p/2230255#M144523 <P>Try option 1 and they will put you to the correct people.</P> Tue, 03 May 2022 10:13:47 GMT https://community.bt.com/t5/Bills-Packages/Return-Equipment/m-p/2230255#M144523 gg30340 2022-05-03T10:13:47Z