https://community.bt.com/t5/Bills-Packages/Re-Still-getting-reminders-to-return-my-BT-broadband-equipment/m-p/2230570#M144577 <P>If you have Proof of Postage call BT 0800.800.150 and they should be able to update your account.</P> Thu, 05 May 2022 04:47:09 GMT gg30340 2022-05-05T04:47:09Z https://community.bt.com/t5/Bills-Packages/Re-Still-getting-reminders-to-return-my-BT-broadband-equipment/m-p/2230544#M144576 <P>Hi, I’m also receiving the message to return equipment although I sent this back about 3 weeks ago. Could you also private message to sort this please? Many thanks&nbsp;</P> Wed, 04 May 2022 20:18:02 GMT https://community.bt.com/t5/Bills-Packages/Re-Still-getting-reminders-to-return-my-BT-broadband-equipment/m-p/2230544#M144576 EdSim81 2022-05-04T20:18:02Z https://community.bt.com/t5/Bills-Packages/Re-Still-getting-reminders-to-return-my-BT-broadband-equipment/m-p/2230570#M144577 <P>If you have Proof of Postage call BT 0800.800.150 and they should be able to update your account.</P> Thu, 05 May 2022 04:47:09 GMT https://community.bt.com/t5/Bills-Packages/Re-Still-getting-reminders-to-return-my-BT-broadband-equipment/m-p/2230570#M144577 gg30340 2022-05-05T04:47:09Z https://community.bt.com/t5/Bills-Packages/Re-Still-getting-reminders-to-return-my-BT-broadband-equipment/m-p/2230612#M144579 <P>I already have but it is still showing as ‘Awaiting Return’ on my account</P> Thu, 05 May 2022 09:12:18 GMT https://community.bt.com/t5/Bills-Packages/Re-Still-getting-reminders-to-return-my-BT-broadband-equipment/m-p/2230612#M144579 EdSim81 2022-05-05T09:12:18Z https://community.bt.com/t5/Bills-Packages/Re-Still-getting-reminders-to-return-my-BT-broadband-equipment/m-p/2230639#M144583 <P>Call them again. They should be able to update it while you are on the phone to them.</P> Thu, 05 May 2022 11:30:15 GMT https://community.bt.com/t5/Bills-Packages/Re-Still-getting-reminders-to-return-my-BT-broadband-equipment/m-p/2230639#M144583 gg30340 2022-05-05T11:30:15Z