https://community.bt.com/t5/Bills-Packages/I-want-to-return-my-kit/m-p/2230603#M144578 <UL><LI>I want to return my old BT hub kit but cannot find how to order the white prepaid bag.</LI></UL> Thu, 05 May 2022 08:43:19 GMT sororf 2022-05-05T08:43:19Z https://community.bt.com/t5/Bills-Packages/I-want-to-return-my-kit/m-p/2230603#M144578 <UL><LI>I want to return my old BT hub kit but cannot find how to order the white prepaid bag.</LI></UL> Thu, 05 May 2022 08:43:19 GMT https://community.bt.com/t5/Bills-Packages/I-want-to-return-my-kit/m-p/2230603#M144578 sororf 2022-05-05T08:43:19Z https://community.bt.com/t5/Bills-Packages/I-want-to-return-my-kit/m-p/2230678#M144587 <P>You can order a bag by clicking on the tile on MyBT</P><P>&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ReturnKit.jpg"><img src="https://community.bt.com/skins/images/C8E3DCF0F5D2F7DCFC268DE2DCC5CFC3/responsive_peak/images/image_not_found.png" alt="ReturnKit.jpg" /></span></P><P>It's only visible when you are required to return kit but if you don't see it then you can order one from Customer Services on 0800 800 150</P> Thu, 05 May 2022 14:37:00 GMT https://community.bt.com/t5/Bills-Packages/I-want-to-return-my-kit/m-p/2230678#M144587 Les-Gibson 2022-05-05T14:37:00Z