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BT Refer a friend - Not recieved voucher

davidwindle9 — Tue, 26 Apr 2022 12:45:21 GMT

Good afternoon,

I recently did a refer a friend via the online portal although it says successful I have not received this voucher. any ideas how to chase?

Many thanks

Dave

DavidM — Tue, 26 Apr 2022 14:13:06 GMT

Hi @davidwindle9 and thanks for posting.

Sorry there's been a problem with the voucher. Are all the orders completed and the first bill been produced?

Cheers

David

davidwindle9 — Tue, 26 Apr 2022 14:26:58 GMT

Hi David,

Yeah that's all correct

DavidM — Tue, 26 Apr 2022 14:37:11 GMT

Thanks for getting back @davidwindle9 .

I'll take a look at this for you. I'll drop you a private message now so you can get in touch.

Cheers

David

davidwindle9 — Tue, 10 May 2022 13:57:52 GMT

This is now sorted 👍

PaddyB — Tue, 10 May 2022 14:28:12 GMT

Thank you for posting back to update the thread.

Thanks,

Paddy