https://community.bt.com/t5/Bills-Packages/Remove-old-accounts/m-p/2232682#M144933 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/303480">@Chrisoos</a>,</P> <P>Welcome to the Community.</P> <P>I'll be able to help you with this. I have sent you a <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank" rel="noopener">private message</A> with some questions that I need answered. Reply back when you can and we'll pick this up for you tomorrow.</P> <P>Thanks<BR />DanielS</P> Tue, 17 May 2022 20:01:12 GMT DanielS 2022-05-17T20:01:12Z https://community.bt.com/t5/Bills-Packages/Remove-old-accounts/m-p/2232679#M144932 <P>When I log into my account it says I have three accounts registered but it never shows my active account details. Can I get the old dormant account numbers removed so I can just access my broadband account please?</P> Tue, 17 May 2022 19:55:20 GMT https://community.bt.com/t5/Bills-Packages/Remove-old-accounts/m-p/2232679#M144932 Chrisoos 2022-05-17T19:55:20Z https://community.bt.com/t5/Bills-Packages/Remove-old-accounts/m-p/2232682#M144933 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/303480">@Chrisoos</a>,</P> <P>Welcome to the Community.</P> <P>I'll be able to help you with this. I have sent you a <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank" rel="noopener">private message</A> with some questions that I need answered. Reply back when you can and we'll pick this up for you tomorrow.</P> <P>Thanks<BR />DanielS</P> Tue, 17 May 2022 20:01:12 GMT https://community.bt.com/t5/Bills-Packages/Remove-old-accounts/m-p/2232682#M144933 DanielS 2022-05-17T20:01:12Z