https://community.bt.com/t5/Bills-Packages/Essentials-for-those-on-benefit-changes/m-p/2232994#M144986 <P>Hi,</P><P>I am on Jobseekers Allowance.&nbsp; A few months back, I checked here: <A href="https://www.bt.com/exp/broadband/home-essentials" target="_blank" rel="noopener">https://www.bt.com/exp/broadband/home-essentials</A> and there was an uncapped deal for £20pcm.&nbsp; Now I can only see a capped (<SPAN class="">36Mb</SPAN>-ish) deal for £15. (The interface was slightly different then and three options used to come up - capped, uncapped, and phone only)</P><P>Literature (inc. BT's own, e.g.: <A href="https://www.bt.com/content/dam/bt/help/home-essentials/102076_Home_Essentials_Online.pdf" target="_blank" rel="noopener">https://www.bt.com/content/dam/bt/help/home-essentials/102076_Home_Essentials_Online.pdf</A>) says the £20 tariff is available, and my line is certainly capable of it (currently getting 55ish Mbps - just rechecked with <A href="https://speedtest.btwholesale.com/" target="_blank" rel="noopener">https://speedtest.btwholesale.com/</A>).</P><P>Can somebody explain?</P> Thu, 19 May 2022 22:49:50 GMT sambda 2022-05-19T22:49:50Z https://community.bt.com/t5/Bills-Packages/Essentials-for-those-on-benefit-changes/m-p/2232994#M144986 <P>Hi,</P><P>I am on Jobseekers Allowance.&nbsp; A few months back, I checked here: <A href="https://www.bt.com/exp/broadband/home-essentials" target="_blank" rel="noopener">https://www.bt.com/exp/broadband/home-essentials</A> and there was an uncapped deal for £20pcm.&nbsp; Now I can only see a capped (<SPAN class="">36Mb</SPAN>-ish) deal for £15. (The interface was slightly different then and three options used to come up - capped, uncapped, and phone only)</P><P>Literature (inc. BT's own, e.g.: <A href="https://www.bt.com/content/dam/bt/help/home-essentials/102076_Home_Essentials_Online.pdf" target="_blank" rel="noopener">https://www.bt.com/content/dam/bt/help/home-essentials/102076_Home_Essentials_Online.pdf</A>) says the £20 tariff is available, and my line is certainly capable of it (currently getting 55ish Mbps - just rechecked with <A href="https://speedtest.btwholesale.com/" target="_blank" rel="noopener">https://speedtest.btwholesale.com/</A>).</P><P>Can somebody explain?</P> Thu, 19 May 2022 22:49:50 GMT https://community.bt.com/t5/Bills-Packages/Essentials-for-those-on-benefit-changes/m-p/2232994#M144986 sambda 2022-05-19T22:49:50Z