This topic

returning my kit

barry89741 — Sat, 21 May 2022 09:23:33 GMT

i need to return a hub but there is nowhere on mybt to do this but getting emails to do so...any help appreciated

thanks

Re: returning my kit

Les-Gibson — Sat, 21 May 2022 10:35:45 GMT

Your best bet is to ring customer services on 0800 800 150

Re: returning my kit

PaddyB — Sat, 21 May 2022 11:18:57 GMT

Hi @barry89741,

Thank you for posting. The quickest way to get this sorted is to give the number @Les-Gibson has posted a call. They'll be able to arrange for a returns kit to be sent.

If for any reason you can't call that number, please post back and I'll be able to give you a hand.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy