https://community.bt.com/t5/Bills-Packages/Ordering-a-returns-kit/m-p/2233708#M145076 <P>Can you also help me to return my kit - seem to be going round in circles trying to achieve this!!!</P> Wed, 25 May 2022 14:01:00 GMT SRFan 2022-05-25T14:01:00Z https://community.bt.com/t5/Bills-Packages/Ordering-a-returns-kit/m-p/2233708#M145076 <P>Can you also help me to return my kit - seem to be going round in circles trying to achieve this!!!</P> Wed, 25 May 2022 14:01:00 GMT https://community.bt.com/t5/Bills-Packages/Ordering-a-returns-kit/m-p/2233708#M145076 SRFan 2022-05-25T14:01:00Z https://community.bt.com/t5/Bills-Packages/Ordering-a-returns-kit/m-p/2233753#M145077 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/303682">@SRFan</a></P> <P>Welcome to the BT Community and thank you for posting!&nbsp; I have moved your post to create your own thread as the thread you had posted on has already been marked as solved.</P> <P>I am sorry for the problems you've been having trying to arrange a returns kit.&nbsp;&nbsp;I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: <A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank" rel="noopener">Private messages</A></P> <P>Thanks,</P> <P>Robbie</P> Wed, 25 May 2022 14:03:15 GMT https://community.bt.com/t5/Bills-Packages/Ordering-a-returns-kit/m-p/2233753#M145077 RobbieMac 2022-05-25T14:03:15Z