This topic

packages

homerhotspur — Tue, 31 May 2022 13:13:57 GMT

Is it possible to choose Broadband Fibre 1 or 2 and basic BTTV without any package (i.e Freeview channels only) as a combination, plus phone line and calls?

Re: packages

imjolly — Tue, 31 May 2022 13:39:27 GMT

not sure what is the point of getting BTTV for freeview only - freeview is readily available on most modern tvs free

Re: packages

Anonymous — Tue, 31 May 2022 13:45:35 GMT

No & can't think why you'd want to? Unless you're thinking of Freeview delivered by Internet, which BT haven't launched yet.

Re: packages

homerhotspur — Tue, 31 May 2022 13:48:12 GMT

To keep the box and recording capability, pay the lowest rate for tv and then add on as and when required

Re: packages

NigelB72 — Tue, 31 May 2022 14:39:02 GMT

If you only want to dip in out of NowTV passes, you'd be better off buying a retail Freeview Play box and if your TV doesn't have an app store, buy a Roku or Firestick etc

Re: packages

Anonymous — Tue, 31 May 2022 14:52:37 GMT

When you say keep the box, do you mean you already have one? If so & depending when you got it, it may be yours to keep anyway.

Re: packages

homerhotspur — Tue, 31 May 2022 15:59:02 GMT

Yes, I already have one. I think I have probably had this one( you view) for around 4 years? It was an upgrade for a previous one.

Re: packages

Anonymous — Tue, 31 May 2022 16:07:06 GMT

The current policy of loaning kit started in December 2019, so if you've had the box four years, it's should be yours to keep. Although they seem to be including renewed contracts in the current wording, so you may need confirmation from a BT employee.

"We made some changes to our Terms & Conditions on 13 December 2019, meaning that BT Hubs and BT TV boxes are being loaned to you. So if you joined us or have renewed your contract on or after this date, you’ll be charged for not returning equipment to us. You’ll have 60 days to return it from the date you stopped using it before we charge you."

Re: packages

homerhotspur — Tue, 31 May 2022 16:09:53 GMT

Looks like I would have to return as I renewed in 2020

Re: packages

Anonymous — Tue, 31 May 2022 16:39:54 GMT

I guess you could always buy one from Ebay if you do have to return it.

Re: packages

homerhotspur — Tue, 31 May 2022 16:46:25 GMT

Putting aside the TV aspect, I assume I can ask for a basic Fibre 1 broadband package rather than the Halo 3 that they are obsessed with offering. I'm simply not interested in virtually all of the Halo benefits, They say they are offering me more for less but I want less for even less. Is that possible anymore? Is there a more basic and cheaper broadband offer available?

Re: packages

Anonymous — Tue, 31 May 2022 17:06:39 GMT

Assuming you're on FTTC the lowest speed is 36Mb (Fibre Essential), but it's only £1 cheaper than Fibre 1.

Re: packages

homerhotspur — Tue, 31 May 2022 17:38:28 GMT

but how much cheaper is Fibre 1 to Halo 3 ?

Re: packages

Anonymous — Wed, 01 Jun 2022 07:00:13 GMT

As you're an existing customer you'll have to phone for prices. You can check the web site for what a new customer would pay or see what's available under My Products > Broadband > Upgrade. But that's unlikely to show you lesser packages than what you're currently on. Also check out the competition to see what they offer.

Re: packages

imjolly — Wed, 01 Jun 2022 07:46:43 GMT

@homerhotspur wrote:

but how much cheaper is Fibre 1 to Halo 3 ?

Halo 3 is an add-on to a package not an actual fibre package