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My BT App showing wrong account number

AlexPlane — Sun, 12 Jun 2022 07:41:01 GMT

Hi
Wrong account number showing when i log into the app.

Can you please help get this corrected. I am unable to access and manage my broadband package when after I log in to the app.

Best

Alex

Re: My BT App showing wrong account number

DavidM — Sun, 12 Jun 2022 09:16:11 GMT

Hi @AlexPlane and welcome to our community.

Thanks for posting about your My BT App. I'm sure I can help you with this. I'll need a few details so I'll drop you over a private message now so you can get in touch.

Cheers

David