https://community.bt.com/t5/Bills-Packages/Welcome-Reward-error/m-p/2237485#M145596 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/304269">@pierpaolos81</a>&nbsp;welcome to the community and thanks for posting, I'm sorry to see you're getting an error when claiming your reward card. I've sent you a private message so you can send over your details and the moderation team will be able to help.</P> <P>Thanks</P> <P>Neil</P> Tue, 21 Jun 2022 08:00:10 GMT NeilO 2022-06-21T08:00:10Z https://community.bt.com/t5/Bills-Packages/Welcome-Reward-error/m-p/2237442#M145591 <P>Hi,<BR /><BR /></P><P>I am a new broadband client and I have received a welcome email from BT to claim my reward (mastercard).</P><P>When I click on the link, an error message appear on screen and doesn’t make me claim the reward.</P><P>Anyone else knows how to do it before it expires? The link is simply not working.</P><P>&nbsp;</P><P>Kind Regards,</P><P>&nbsp;</P><P>Pierpaolo</P> Mon, 20 Jun 2022 20:04:09 GMT https://community.bt.com/t5/Bills-Packages/Welcome-Reward-error/m-p/2237442#M145591 pierpaolos81 2022-06-20T20:04:09Z https://community.bt.com/t5/Bills-Packages/Welcome-Reward-error/m-p/2237485#M145596 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/304269">@pierpaolos81</a>&nbsp;welcome to the community and thanks for posting, I'm sorry to see you're getting an error when claiming your reward card. I've sent you a private message so you can send over your details and the moderation team will be able to help.</P> <P>Thanks</P> <P>Neil</P> Tue, 21 Jun 2022 08:00:10 GMT https://community.bt.com/t5/Bills-Packages/Welcome-Reward-error/m-p/2237485#M145596 NeilO 2022-06-21T08:00:10Z