https://community.bt.com/t5/Bills-Packages/New-Returns-Address-for-old-equipment/m-p/2238143#M145701 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/295709">@FleurPot</a>&nbsp;Thanks for posting, I can help organise a returns bag and have sent you a private message so you can send over your details to the moderation team.</P> <P>Thanks</P> <P>Neil&nbsp;</P> Fri, 24 Jun 2022 16:35:02 GMT NeilO 2022-06-24T16:35:02Z https://community.bt.com/t5/Bills-Packages/New-Returns-Address-for-old-equipment/m-p/2238059#M145687 <P>While clearing out some bits in the loft I found my old halo hub, complete with returns bag. I took it to the post office but they said that its the wrong pre paid envelope I need to get a new one.</P><P>According to&nbsp;<A href="https://www.bt.com/help/tv/how-to-return-and-recycle-your-bt-broadband-hub-and-bt-tv-box-fo" target="_blank">https://www.bt.com/help/tv/how-to-return-and-recycle-your-bt-broadband-hub-and-bt-tv-box-fo</A>&nbsp;I should have a link on MyBT to return equipment but I can't find it anywhere?&nbsp;</P> Fri, 24 Jun 2022 07:18:03 GMT https://community.bt.com/t5/Bills-Packages/New-Returns-Address-for-old-equipment/m-p/2238059#M145687 FleurPot 2022-06-24T07:18:03Z https://community.bt.com/t5/Bills-Packages/New-Returns-Address-for-old-equipment/m-p/2238143#M145701 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/295709">@FleurPot</a>&nbsp;Thanks for posting, I can help organise a returns bag and have sent you a private message so you can send over your details to the moderation team.</P> <P>Thanks</P> <P>Neil&nbsp;</P> Fri, 24 Jun 2022 16:35:02 GMT https://community.bt.com/t5/Bills-Packages/New-Returns-Address-for-old-equipment/m-p/2238143#M145701 NeilO 2022-06-24T16:35:02Z