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Activation Date

darren66650 — Sat, 25 Jun 2022 07:44:17 GMT

Hi i recently changed to Sky but changed my mind as it was not very good. Reinstated My BT package and was told they would need to put it down as a move of address. I have an activation date of 6th July, i am losing business and meetings because of this. I have all the equipment why does it take so long?

Re: Activation Date

Keith_Beddoe — Sat, 25 Jun 2022 07:48:53 GMT

I am losing business

@darren66650 Are you a business user?

Re: Activation Date

darren66650 — Sat, 25 Jun 2022 08:08:35 GMT

No but i run a small business from home

Re: Activation Date

Keith_Beddoe — Sat, 25 Jun 2022 08:19:54 GMT

No but i run a small business from home

That is not permitted on a BT Residential Account. You would not get any priority or compensation for lost business.

BT Business is a better option.