https://community.bt.com/t5/Bills-Packages/Used-a-post-box-to-return-my-kit-%EF%B8%8F/m-p/2238520#M145748 <P>Hi Folks,</P><P>I had a wifi disc to return which I placed in the returns bag and then an individual who shall remain nameless (because they were trying to help) placed this in a post box instead of taking it to the counter... I've only got 15 days left until it appears I will get charged £30. Will it turn up eventually and any advice on what to do ?</P><P>Thanks in advance</P><P>Ed</P> Mon, 27 Jun 2022 13:49:06 GMT largehairydog 2022-06-27T13:49:06Z https://community.bt.com/t5/Bills-Packages/Used-a-post-box-to-return-my-kit-%EF%B8%8F/m-p/2238520#M145748 <P>Hi Folks,</P><P>I had a wifi disc to return which I placed in the returns bag and then an individual who shall remain nameless (because they were trying to help) placed this in a post box instead of taking it to the counter... I've only got 15 days left until it appears I will get charged £30. Will it turn up eventually and any advice on what to do ?</P><P>Thanks in advance</P><P>Ed</P> Mon, 27 Jun 2022 13:49:06 GMT https://community.bt.com/t5/Bills-Packages/Used-a-post-box-to-return-my-kit-%EF%B8%8F/m-p/2238520#M145748 largehairydog 2022-06-27T13:49:06Z https://community.bt.com/t5/Bills-Packages/Used-a-post-box-to-return-my-kit-%EF%B8%8F/m-p/2238537#M145751 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/145726">@largehairydog</a>&nbsp;and thanks for posting.</P> <P>Mistakes happen&nbsp;<span class="lia-unicode-emoji" title=":winking_face:">😉</span>. I'm sure we can sort this out. I'll drop you over a private message now so you can get in touch.</P> <P>Cheers</P> <P>David</P> Mon, 27 Jun 2022 14:48:13 GMT https://community.bt.com/t5/Bills-Packages/Used-a-post-box-to-return-my-kit-%EF%B8%8F/m-p/2238537#M145751 DavidM 2022-06-27T14:48:13Z