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BT Rewards Card not showing

yuc2002 — Tue, 05 Jul 2022 13:07:20 GMT

Hi,

I recently purchased BT broadband package on the BT website, got connected on 1st June, but my rewards card hasn't shown up in my account. Can someone please advise what I should do? Thanks!

Re: BT Rewards Card not showing

Keith_Beddoe — Tue, 05 Jul 2022 13:12:25 GMT

Wait 14 days, and try again, as it cannot be issued until your cooling off period has passed.

Re: BT Rewards Card not showing

DavidM — Tue, 05 Jul 2022 15:24:14 GMT

Hi @yuc2002 and thanks for posting about your reward card.

@Keith_Beddoe advice is sound but just in case there are any problems I'll drop you over a private message now so you can get in touch if you need to.

Cheers

David