This topic

Reward card issue.

pooks12345 — Tue, 12 Jul 2022 10:26:47 GMT

Hi,

I have been receiving texts and emails claiming that I can claim my reward card, however when I follow the instructions and log in, the message below pops up:

Error !

Please try after some time.

May I get some assistance, I can't find any phone number/chat that helps with this. Thanks

Re: Reward card issue.

DanielS — Tue, 12 Jul 2022 14:53:39 GMT

Hi @pooks12345,

Welcome to our Community.

I am sorry to see that it won't let you claim your reward card. We'll take a look into this for you and see if we can claim it for you. You can reach us by replying to my private message.

Thanks
DanielS

Re: Reward card issue.

JohnC2 — Wed, 13 Jul 2022 07:17:08 GMT

Hi @pooks12345, thanks for getting in touch with us. I've claimed the reward card for you and this will be sent once 14 days have passed from your service activating.

Cheers

JohnC2