https://community.bt.com/t5/Bills-Packages/Playstation-5-delivery/m-p/2240977#M146013 <P>Hi,&nbsp;</P><P>I recently ordered a PS5 from the online store over a week ago however the shipping company have not yet received it. I’ve tried to contact BT but have received no reply. Has this happened to anyone else/ does anyone have any advice?</P><P>Thanks</P> Thu, 14 Jul 2022 15:20:06 GMT luke4321 2022-07-14T15:20:06Z https://community.bt.com/t5/Bills-Packages/Playstation-5-delivery/m-p/2240977#M146013 <P>Hi,&nbsp;</P><P>I recently ordered a PS5 from the online store over a week ago however the shipping company have not yet received it. I’ve tried to contact BT but have received no reply. Has this happened to anyone else/ does anyone have any advice?</P><P>Thanks</P> Thu, 14 Jul 2022 15:20:06 GMT https://community.bt.com/t5/Bills-Packages/Playstation-5-delivery/m-p/2240977#M146013 luke4321 2022-07-14T15:20:06Z https://community.bt.com/t5/Bills-Packages/Playstation-5-delivery/m-p/2240988#M146017 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/304980">@luke4321</a>&nbsp;</P> <P>You would need to contact the BT Shop, which is totally separate from BT Broadband and Phone.</P> <P><A href="https://shop.bt.com/help/policies/contact-us" target="_blank">https://shop.bt.com/help/policies/contact-us</A></P> Thu, 14 Jul 2022 16:49:09 GMT https://community.bt.com/t5/Bills-Packages/Playstation-5-delivery/m-p/2240988#M146017 Keith_Beddoe 2022-07-14T16:49:09Z