https://community.bt.com/t5/Bills-Packages/Unablento-claim-rewards-card/m-p/2243041#M146216 <P>Hello,</P><P>I have tried to access my rewards through the link <A href="https://home.bt.com/login/myrewards" target="_blank">https://home.bt.com/login/myrewards</A> However, as I have 2 accounts showing, one of them is an old account that has been deactivated, I am switched back to the old account with no products or services active, and the new account does not show anything.</P><P>Is there an alternative way to claim my rewards card without getting switched to the old account?&nbsp;</P> Wed, 27 Jul 2022 17:36:23 GMT tjp2022 2022-07-27T17:36:23Z https://community.bt.com/t5/Bills-Packages/Unablento-claim-rewards-card/m-p/2243041#M146216 <P>Hello,</P><P>I have tried to access my rewards through the link <A href="https://home.bt.com/login/myrewards" target="_blank">https://home.bt.com/login/myrewards</A> However, as I have 2 accounts showing, one of them is an old account that has been deactivated, I am switched back to the old account with no products or services active, and the new account does not show anything.</P><P>Is there an alternative way to claim my rewards card without getting switched to the old account?&nbsp;</P> Wed, 27 Jul 2022 17:36:23 GMT https://community.bt.com/t5/Bills-Packages/Unablento-claim-rewards-card/m-p/2243041#M146216 tjp2022 2022-07-27T17:36:23Z https://community.bt.com/t5/Bills-Packages/Unablento-claim-rewards-card/m-p/2243077#M146223 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/305349">@tjp2022</a>&nbsp;welcome to the community, I'm sorry to see you're having difficulty claiming your reward card. I'll send you a private message so you can get in touch with the moderators and we'll be happy to help.</P> <P>Thanks</P> <P>Neil</P> Wed, 27 Jul 2022 19:02:06 GMT https://community.bt.com/t5/Bills-Packages/Unablento-claim-rewards-card/m-p/2243077#M146223 NeilO 2022-07-27T19:02:06Z