This topic

Upgrade

derekellis94 — Fri, 29 Jul 2022 10:41:52 GMT

Received a text and email telling me I was eligible for an upgrade but no such upgrade exists

imjolly — Fri, 29 Jul 2022 11:14:31 GMT

upgrade from what to what?

derekellis94 — Fri, 29 Jul 2022 11:19:40 GMT

Message says ready for faster broadband we have a new deal for you

imjolly — Fri, 29 Jul 2022 11:22:08 GMT

then try phoning the options team and see what is on offer 0800800030. if you don't like offer don't take it

derekellis94 — Fri, 29 Jul 2022 12:00:13 GMT

Already done no offers available

imjolly — Fri, 29 Jul 2022 12:28:05 GMT

then sounds like a mass circular where it applies to some and not others