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Re: Return equipment

Ted1950 — Mon, 01 Aug 2022 14:16:39 GMT

I returned a 4G wi-fi hub in BT envelope on 18 July 2022 and have a PO Certificate of Posting. However, no acknowledgement of return. Appreciate help

Re: Return equipment

Ted1950 — Mon, 01 Aug 2022 14:22:30 GMT

Read your informative msg. Perhaps I should not panic that By not acknowledging equipment returns after a couple pf weeks. Have spent hours trying to contact on phone to no avail. TYVM

Re: Return equipment

PaddyB — Tue, 02 Aug 2022 11:00:28 GMT

Hi @Ted1950,

Thank you for posting. I've moved your comments over onto its own thread as the last one had been marked as solved.

If you send me your details, along with the proof of postage I'll be able to mark the equipment as having been returned.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

Re: Return equipment

DavidM — Tue, 02 Aug 2022 14:13:48 GMT

Thanks for sending over the details and for taking my call @Ted1950 .

As discussed, I've marked that item as returned for you.

Cheers

David

Re: Return equipment

Ted1950 — Tue, 02 Aug 2022 15:12:11 GMT

Much obliged TYVM