This topic

Not able to add the account to MyBT

Maxioml — Tue, 09 Aug 2022 09:02:07 GMT

Hi all,

It seems like a pretty standard issue, but I`m not able to add my account to the MyBT portal. Stuck in the loop -> You don't have any accounts you can manage. -> You have added GB******** to your accounts.

Can someone help, please?

Regards,

Maxim

Re: Not able to add the account to MyBT

PaddyB — Tue, 09 Aug 2022 10:07:15 GMT

Hi @Maxioml,

Thank you for posting. I'm sorry you haven't been able to add the BT Account to your My BT. If you send me your details, I'll be able to give you a hand.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

Re: Not able to add the account to MyBT

RobbieMac — Wed, 10 Aug 2022 12:25:27 GMT

Hi @Maxioml

Thank you for taking the time to chat with me.

Sorry for the problems you had adding your account to your BTID. I am pleased I was able to help you and that this is now all sorted.

Enjoy the rest of your day 😁

Robbie