This topic

Line rental saver

homerhotspur — Wed, 10 Aug 2022 13:28:02 GMT

Recently renewed broadband, line and tv contract. I was just considering whether it may be worth paying the line rental saver up front but it seems to set me off on a new( and much worse) contract process. Is that correct? I mean that you cant just pay a line rental for 12 months whenever you like?

Re: Line rental saver

Keith_Beddoe — Wed, 10 Aug 2022 13:51:29 GMT

@homerhotspur

Line Rental Saver is really defunct now, as the price of the line rental is included in all broadband deals, ever if you have a broadband only package, as the cost of the physical connection path, still has to be paid.

It may help "phone only" customers save a months rental costs.

Re: Line rental saver

Dode — Wed, 10 Aug 2022 15:01:51 GMT

It shouldn't start a new contract but there is no refund so if you change provider when your Broadband contract is up and it doesn't coincide with your LRS ending you'll lose out.

Re: Line rental saver

conrad — Wed, 10 Aug 2022 20:33:11 GMT

Is my Line Rental Saver payment refundable?

Yes. If you choose to cancel Line Rental Saver at any time, we'll refund any remaining upfront payment.

This from BT help

Re: Line rental saver

GeoffSmith — Thu, 11 Aug 2022 08:36:45 GMT

@Keith_Beddoewrote:
@homerhotspur
Line Rental Saver is really defunct now, as the price of the line rental is included in all broadband deals, ever if you have a broadband only package, as the cost of the physical connection path, still has to be paid.
It may help "phone only" customers save a months rental costs.

Incorrect. My renewal e-mail (Halo 1 and phone), just received, says "It costs £219.84 for 12 months, which gives you a credit of £19.99 each month."

That's only £20.04 a year saving , but why pay BT more than necessary?

Incorrect. "Line Rental Saver is only available for customers with a landline and broadband."

Re: Line rental saver

homerhotspur — Thu, 11 Aug 2022 13:33:59 GMT

My main point was that having followed the links to order Line Saver, I was then presented with a page showing a new price for Broadband and line far in excess of my new contract price. It appeared like a whole new (much worse)contract offer. I was wondering if BT , having already given me a good price for combined line/ broadband , don't want people then getting another discount on top of what they have given as part of the package?

Re: Line rental saver

conrad — Thu, 11 Aug 2022 19:03:56 GMT

The system is a bit flaky but people have posted stating that the contract doesn't change even when the link shows something different.

When I used LRS I actually rang customer options to pay it 0800 800 030.

Re: Line rental saver

besmirched — Thu, 11 Aug 2022 19:37:45 GMT

Is line rental saver still an option for digital voice / BT Full Fibre FTTP customers then? We’ve only very recently just upgraded to FTTP - Full Fibre 500.

I assumed this wouldn’t be the case, but if I can save some money by paying a lump sum upfront I may well be interested.