https://community.bt.com/t5/Bills-Packages/Re-New-account-not-adding-to-My-BT/m-p/2247442#M146716 <P>My issue was resolved by getting BT to delete my BT ID and setting up a new BT account using a new email address. I had to call to get the BT ID deleted (and wait 24 hours)&nbsp;</P> Sun, 21 Aug 2022 09:03:19 GMT r94yan 2022-08-21T09:03:19Z https://community.bt.com/t5/Bills-Packages/Re-New-account-not-adding-to-My-BT/m-p/2245803#M146575 <BLOCKQUOTE><P>Same here. MyBT app not working and when I do on Web browser and add the account it says wait 5 minutes and nothing happens.&nbsp; Thought it was because account was not active till yesterday but still not working. Need it to set up disk.&nbsp;</P><P>Please note my BT account on alternative email.&nbsp;</P></BLOCKQUOTE><P>&nbsp;</P> Fri, 12 Aug 2022 20:01:10 GMT https://community.bt.com/t5/Bills-Packages/Re-New-account-not-adding-to-My-BT/m-p/2245803#M146575 Alovellyoung1 2022-08-12T20:01:10Z https://community.bt.com/t5/Bills-Packages/Re-New-account-not-adding-to-My-BT/m-p/2247442#M146716 <P>My issue was resolved by getting BT to delete my BT ID and setting up a new BT account using a new email address. I had to call to get the BT ID deleted (and wait 24 hours)&nbsp;</P> Sun, 21 Aug 2022 09:03:19 GMT https://community.bt.com/t5/Bills-Packages/Re-New-account-not-adding-to-My-BT/m-p/2247442#M146716 r94yan 2022-08-21T09:03:19Z https://community.bt.com/t5/Bills-Packages/Re-New-account-not-adding-to-My-BT/m-p/2247513#M146721 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/305806">@Alovellyoung1</a>&nbsp;,</P> <P>I'm sorry for the late reply. Was this sorted for you?</P> <P>Cheers</P> <P>David</P> Sun, 21 Aug 2022 12:40:26 GMT https://community.bt.com/t5/Bills-Packages/Re-New-account-not-adding-to-My-BT/m-p/2247513#M146721 DavidM 2022-08-21T12:40:26Z