https://community.bt.com/t5/Bills-Packages/return-label-for-bt-TV-Box-for-recycling/m-p/2247596#M146725 <P>Recently received new BT TV Box.&nbsp; No returns label included for sending back the old Box.&nbsp; Tried everywhere on My BT without success - any ideas ?</P> Sun, 21 Aug 2022 17:29:29 GMT Basil123 2022-08-21T17:29:29Z https://community.bt.com/t5/Bills-Packages/return-label-for-bt-TV-Box-for-recycling/m-p/2247596#M146725 <P>Recently received new BT TV Box.&nbsp; No returns label included for sending back the old Box.&nbsp; Tried everywhere on My BT without success - any ideas ?</P> Sun, 21 Aug 2022 17:29:29 GMT https://community.bt.com/t5/Bills-Packages/return-label-for-bt-TV-Box-for-recycling/m-p/2247596#M146725 Basil123 2022-08-21T17:29:29Z https://community.bt.com/t5/Bills-Packages/return-label-for-bt-TV-Box-for-recycling/m-p/2247642#M146730 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/306082">@Basil123</a>, welcome to the forum and thanks for posting.</P> <P>Sorry that you've not received returns packaging after changing your BT TV box. I've sent you a Private Message so you can get in touch with the mod team and we'll arrange this for you.</P> <P>cheers</P> <P>John</P> Mon, 22 Aug 2022 07:45:26 GMT https://community.bt.com/t5/Bills-Packages/return-label-for-bt-TV-Box-for-recycling/m-p/2247642#M146730 JohnC2 2022-08-22T07:45:26Z