https://community.bt.com/t5/Bills-Packages/No-accounts-to-add/m-p/2247956#M146761 <P>I have set up my BT id but it keeps saying that I do not have any accounts to show. I try to add account again using my account number and it says it might take five minutes but nothing is actually added. I am being asked for £30 and I don't know why as I can't access my bills.&nbsp; I have been trying for several weeks.</P> Tue, 23 Aug 2022 16:49:59 GMT barbara108 2022-08-23T16:49:59Z https://community.bt.com/t5/Bills-Packages/No-accounts-to-add/m-p/2247956#M146761 <P>I have set up my BT id but it keeps saying that I do not have any accounts to show. I try to add account again using my account number and it says it might take five minutes but nothing is actually added. I am being asked for £30 and I don't know why as I can't access my bills.&nbsp; I have been trying for several weeks.</P> Tue, 23 Aug 2022 16:49:59 GMT https://community.bt.com/t5/Bills-Packages/No-accounts-to-add/m-p/2247956#M146761 barbara108 2022-08-23T16:49:59Z https://community.bt.com/t5/Bills-Packages/No-accounts-to-add/m-p/2247963#M146764 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/306152">@barbara108</a>, welcome to the forum and sorry you can't access your bill online.</P> <P>It's likely the £30 is your advance rental. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get access to your account online.</P> <P>Cheers</P> <P>John</P> Tue, 23 Aug 2022 18:17:12 GMT https://community.bt.com/t5/Bills-Packages/No-accounts-to-add/m-p/2247963#M146764 JohnC2 2022-08-23T18:17:12Z