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End of Line Rental Saver

oldagetraveller — Tue, 30 Aug 2022 15:26:19 GMT

This has probably been asked numerous times, but, my LRS ends in October 2022 and my Fibre minimum term ends in January 2023.

I want to consider my options in January and I'm prepared to pay monthly line rental until January. If I do that will it start a 12 months term contract for line rental in October?

I want the line rental end to be the same as Fibre but if the line rental does start a 12 months contract, both would still be out of step.

Information on this would be appreciated.

Re: End of Line Rental Saver

-Richie- — Tue, 30 Aug 2022 18:10:16 GMT

You can renew line rental saver without it changing the minimum term, if you did decide to leave, LRS is refundable for each full month remaining.

Re: End of Line Rental Saver

oldagetraveller — Tue, 30 Aug 2022 19:33:05 GMT

Thanks Richie. Yes, now I remember seeing that when looking for information about this.

That's exactly what i will do.👍

Re: End of Line Rental Saver

oldagetraveller — Wed, 31 Aug 2022 12:15:07 GMT

To follow on from the above. This is what I received in an e-mail confirmation of LRS payment.

"There's a 12-month minimum term. You've got 14 days from the day your service starts to cancel Line Rental Saver and get a refund, but you'll have to pay for anything you've used up to the date you cancel. "

Which contradicts their website stating that it may be cancelled at any time and a refund of any unused months?

Without sifting through the Ts & Cs I would not trust what the website states!