https://community.bt.com/t5/Bills-Packages/Returned-equipment-but-bt-says-haven-t-received-it/m-p/2249623#M146961 <P>I returned my Smart Hub 2 and My Bt disc, but when i got the email that my kit was returned it only said the disc was returned. I am not sure what happened to the Smart Hub 2 as now it says that the disc has been returned but no the smart hub 2. Can someone please help me with this?</P> Thu, 01 Sep 2022 10:20:26 GMT varmi_03 2022-09-01T10:20:26Z https://community.bt.com/t5/Bills-Packages/Returned-equipment-but-bt-says-haven-t-received-it/m-p/2249623#M146961 <P>I returned my Smart Hub 2 and My Bt disc, but when i got the email that my kit was returned it only said the disc was returned. I am not sure what happened to the Smart Hub 2 as now it says that the disc has been returned but no the smart hub 2. Can someone please help me with this?</P> Thu, 01 Sep 2022 10:20:26 GMT https://community.bt.com/t5/Bills-Packages/Returned-equipment-but-bt-says-haven-t-received-it/m-p/2249623#M146961 varmi_03 2022-09-01T10:20:26Z https://community.bt.com/t5/Bills-Packages/Returned-equipment-but-bt-says-haven-t-received-it/m-p/2249729#M146975 <P>Have you tried calling BT customer service on 0800.800.150 and explaining your problem to them?</P> <P>If not you should do that in the first instance.</P> Thu, 01 Sep 2022 17:52:50 GMT https://community.bt.com/t5/Bills-Packages/Returned-equipment-but-bt-says-haven-t-received-it/m-p/2249729#M146975 gg30340 2022-09-01T17:52:50Z