Reward not showing, multiple accounts

chin — Thu, 01 Sep 2022 15:56:56 GMT

Good morning,

I'm trying to claim my BT reward card. Unfortunately it is not showing in the reward area / via the link in the email from BT and I seem to have multiple accounts which may be the issue.

If anyone can help that would be much appreciated.

Kind regards,

Chris

Re: Reward not showing, multiple accounts

PaddyB — Thu, 01 Sep 2022 17:40:04 GMT

Hi Chin,

Thank you for posting.

I'm sorry if you haven't been able to claim the Reward Card. If you send me your details, I'll be able to help you with this.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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Reward not showing, multiple accounts

Re: Reward not showing, multiple accounts