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BT monthly pass subscription - Issue with account

AlexTauntonUK — Mon, 05 Sep 2022 21:06:21 GMT

Hello

I have just subscribed monthly pass to be able to watch BT sports.

I have been withdrawn on my account for the 25£.

However, I don't get any access and I did not receive any confirmation email.

Can anyone advise on this issue?

Thanks

Alex

Re: BT monthly pass subscription - Issue with account

JohnC2 — Thu, 08 Sep 2022 13:38:20 GMT

Hi @AlexTauntonUK, welcome to the forum and thanks for your post.

Sorry you had an issue with the Sport Monthly Pass account. If you not had an update on your order for the pass the account may not have got fully set up.

In this case the money would be returned to your bank/card holder. Check and see and let us know.

Cheers

John