https://community.bt.com/t5/Bills-Packages/Can-t-access-online-offers/m-p/2251011#M147163 <P>Does anyone elec receive offers or sees the personalized one in the app only to be told that they can’t have them?</P><P>I did call BT and was informed that the online offers (webpage and app) were a different company to the BT on the help line and that they can’t honor the online offers.&nbsp;</P> Thu, 08 Sep 2022 16:53:54 GMT Unlovedcustomer 2022-09-08T16:53:54Z https://community.bt.com/t5/Bills-Packages/Can-t-access-online-offers/m-p/2251011#M147163 <P>Does anyone elec receive offers or sees the personalized one in the app only to be told that they can’t have them?</P><P>I did call BT and was informed that the online offers (webpage and app) were a different company to the BT on the help line and that they can’t honor the online offers.&nbsp;</P> Thu, 08 Sep 2022 16:53:54 GMT https://community.bt.com/t5/Bills-Packages/Can-t-access-online-offers/m-p/2251011#M147163 Unlovedcustomer 2022-09-08T16:53:54Z