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Virtual reward card

dw52151 — Fri, 09 Sep 2022 17:10:56 GMT

I have been bounced between BT and Card Services for weeks, trying to get the £100 reward card that was promised for joining. This was claimed in June (I have the email and it sits on my BT account) but card services have no record of the claim. Can somebody please help me to access this?

Re: Virtual reward card

dw52151 — Mon, 12 Sep 2022 20:52:20 GMT

Any moderators able to help please?

Re: Virtual reward card

NeilO — Tue, 13 Sep 2022 08:02:00 GMT

Hi, @dw52151 I'm sorry to see you've had problems getting your reward card. I've sent you a private message so you can send over your info to the moderation team and we'll be happy to chase this up for you.

Thanks

Neil