Multiple BT accounts

TheFancyMan — Thu, 15 Sep 2022 08:59:49 GMT

Hi,

Due to a house move, I closed a BT account some time at the end of last year. Now I have set up BT at my new property.

When I log in to MyBT, by default, it loads the closed account. I can toggle to the new account of the billing section but only there.

I noticed from other threads @PaddyB you've been able to resolve this for others?

Many thanks,

TFM

Re: Multiple BT accounts

DanielS — Thu, 15 Sep 2022 10:30:37 GMT

Welcome to the Community @TheFancyMan.

I can get this all sorted for you. I've sent you a private message with some details that I need. When you reply, make sure you let us know which one you want deleted. We will of course double check it to be sure it's the old account.

Thanks
DanielS

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Multiple BT accounts

Re: Multiple BT accounts