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Cancelling tv everywhere and extra box

LouM — Sun, 18 Sep 2022 12:52:06 GMT

Hi,

I have had the tv everywhere and extra box package since changing to BT a couple of years ago but have never been able to get an areal to work in the room we wanted it for. How do I cancel the subscription please?

Re: Cancelling tv everywhere and extra box

Anonymous — Sun, 18 Sep 2022 13:33:51 GMT

There is now a WiFi box you can order to replace it that doesn't need an aerial.

https://community.bt.com/t5/YouView-from-BT/Go-multi-room-by-adding-a-BT-TV-Box-Mini/td-p/2246289/jump-to/first-unread-message

If you still want to cancel you'll have to call as there are no cancellation options online.

Re: Cancelling tv everywhere and extra box

LouM — Sun, 18 Sep 2022 16:51:07 GMT

Oh that sounds perfect, would it just be a straight swap for the same price per month?

Re: Cancelling tv everywhere and extra box

Anonymous — Sun, 18 Sep 2022 17:33:38 GMT

I believe it's £10pm.

Re: Cancelling tv everywhere and extra box

LouM — Mon, 19 Sep 2022 20:15:41 GMT

How do I arrange to swap, do I have to telephone?